Tracking Your Order

Tracking Your Order

Once you have placed your order, you will receive a couple of emails from us. One will confirm your order and the information you provided and another will give you details of an account automatically created to enable you to track your order and to store your order details.

Logging in to your account will allow you to see the progress of your glasses. Just click on the 'Your Order History' tab to see the status of your order.

There are 3 Order Stages:

Process

This means that your glasses are in production. Please remember that glasses are not off-the-shelf products. They are a bespoke product and therefore take a little time to manufacture. The more complicated the order, the longer it can take. Our labs aim to have a job finished between 3 to 7 days depending on the complexity and coatings required. Please note that on rare occasions it could take up to 14 working days.

Lenses Cut

Your lenses have been cut to your prescription & are being edged into your chosen frame. This usually means they will be ready to dispatch in the next 2-3 days.

Dispatched

Your item has now been dispatched by 1st Class Royal Mail or Special Delivery depending on your choice of delivery when you purchased. Once posted, you should receive your item the next day for Special delivery or Tracked24 options and 2 days if you have selected Tracked48.  However, on some occasions, Royal Mail can take longer. Unfortunately, this is beyond our control once they have been posted.





100% Satisfaction Guaranteed - 30 Day Returns

Gone are the days when you could only afford to buy one pair of glasses for all occasions. The emergence of Glasses2you means that you can now have spare pairs of prescription specs in your car, at work or even upstairs if you so wish. It also means that you can now afford to have different styles to suit your mood or to suit every occasion in your hectic life. We really can save you a fortune on your glasses.

Buy prescription glasses online with Glasses2you. Reading glasses and affordable prescription spectacles available - FREE UK and international* delivery. Overseas orders are sent by 'International Tracked & Signed'. We prepare your glasses using the same processes, technology and suppliers as those employed by high street opticians. Our only compromise is on price not on quality.