Our No Quibbles Guarantee

We are so proud of the quality of our products and of the feedback we receive from our customers. This confidence in what we offer enables us to offer you the following guarantees making your experience of shopping with us completely risk free...

If for any reason you are not thrilled with your new glasses, even if it's an error on your part, we WILL put it right for you or offer a full refund.

Here are examples of where you might want to use our amazing guarantee. We will...

  • Exchange your glasses for another pair or refund you, where you've chosen the wrong colour
  • Replace the lenses at our cost or refund your payment, even if you make a mistake entering your prescription details (see note below).
  • Replace the lenses at our cost or refund you, even if your own optician has made a mistake on your eye test.
  • If we are unable to resolve any issues we will, of course, refund you in full.

PLUS,  every single pair of glasses we supply is covered by our 6-month guarantee against any manufacturing defects. In the highly unlikely event that this should happen, we will either repair or replace the frame at our expense.

Please note that you will need to inform us by email within 7 days of our postage date and all glasses must be returned within 14 days of this date in their original condition and without any modifcations or adjustments.(Within 30 days for varifocals)

Glasses cannot be returned for a refund if they have already been exchanged or remade once but we are happy to refund you for the cost of the frame.

To return your glasses please email us on: customerservices@glasses2you.co.uk  

See also: Our Varifocal Glasses Guarantee

As we ask you to check your prescription carefully during the order process and again once you receive your order confirmation email, as well as offering the "email your prescription" option. Please ensure that you have checked your entries thoroughly.

Please note we cannot refund you for our reglaze service but we are happy to make any changes that your optician suggests should a problem arise with the new lenses into your own supplied frames.

Your subscription to our FREE G2Y Discount Club provides you with the following benefits, so be sure to stay subscribed for long term ongoing savings...

  1. Regular whopping discounts OFF our already highly discounted prices. Thus ensuring that any time you need a new pair of glasses, you'll already be in possession of an excellent special offer!

  2.  Always better discounts than advertised on our website to general visitors

  3. Regular first come, first served access to limited stocks of designer frames. Get first refusal over non club subscribers of superb frames from the likes of Diesel, Gant, Tom Ford & Guess

  4. FREE delivery (even when we are not running with free delivery to our wider audience)

  5. Top tips on how best to choose the right frame and lenses first time and every time

  6. Maximum of 2 emails per month. If you don't need glasses when an email comes through, simply ignore it but safe in the knowledge that when you do, a discount code won't be far away

100% Satisfaction Guaranteed - 30 Day Returns

Gone are the days when you could only afford to buy one pair of glasses for all occasions. The emergence of Glasses2you means that you can now have spare pairs of prescription specs in your car, at work or even upstairs if you so wish. It also means that you can now afford to have different styles to suit your mood or to suit every occasion in your hectic life. We really can save you a fortune on your glasses.

Buy prescription glasses online with Glasses2you. Reading glasses and affordable prescription spectacles available - FREE UK and international* delivery. Overseas orders are sent by 'International Tracked & Signed'. We prepare your glasses using the same processes, technology and suppliers as those employed by high street opticians. Our only compromise is on price not on quality.