Help and Support

Help & Support

We've created this dedicated support hub to help you find the answers you need, fast! This area is available 24/7 and contains some of our customers' most common help & support topics. Our customer support team are on hand to help out, but it could be faster to use this section to answer your questions.

Your Answers Are Just A Click Away!

Find some of our most helpful pages below...

Choosing Your Perfect Frame

Need some help with choosing the right frames for you? Visit our dedicated page.


Fitting & glasses care

Fitting & Glasses Care

We have loads of advice and videos to help you with fitting and caring for your glasses. Visit our page for more.


Fitting & glasses care

Understanding Your Prescription

Get to know your eyesight and what your prescription says about your sight. Visit our dedicated page.


Fitting & glasses care

Using Our Virtual Mirror

Our virtual mirror is great for trying your new frames before you buy them. View our page for more.


Fitting & glasses care

Still Looking For Some Help?

We have loads of different help pages that can be found in our help and support section, these can be found on the left of this page. 

If you still need some extra help our help team are available 9am-5pm Monday to Friday via:

100% Satisfaction Guaranteed - 30 Day Returns

Gone are the days when you could only afford to buy one pair of glasses for all occasions. The emergence of Glasses2you means that you can now have spare pairs of prescription specs in your car, at work or even upstairs if you so wish. It also means that you can now afford to have different styles to suit your mood or to suit every occasion in your hectic life. We really can save you a fortune on your glasses.

Buy prescription glasses online with Glasses2you. Reading glasses and affordable prescription spectacles available - FREE UK and international* delivery. Overseas orders are sent by 'International Tracked & Signed'. We prepare your glasses using the same processes, technology and suppliers as those employed by high street opticians. Our only compromise is on price not on quality.