Contact Us
Most of your enquiries can be answered by visiting our frequently asked questions (FAQ's)
You can speak to us via Live Chat: Mon - Friday: 09:00 - 17:00
Our company addresses:
If you wish to write to us, please contact us at our head office in Southampton:
For returns please email us first before returning any frame:
- Suite 1
- First Floor
- Mitchell House
- Brook Avenue
- Warsash
- Southampton
- SO31 9HP
customerservices@glasses2you.co.uk
eMail help:
customerservices@glasses2you.co.uk (please email us before posting anything back to us)
Please check your order confirmation email for lead times as we cannot chase orders that have been in progress for less than 5 working days - Thank you
prescription@glasses2you.co.uk
When sending in a copy of your prescription for use with your order please email rx@glasses2you.co.uk
Please remember to include your order number so we can easily tie the two together
Please email customerservices@glasses2you.co.uk
Call us:
01489 572340
Please NOTE: Our low prices do not afford us the luxury of having a big admin team. We try our best to answer the phone but that's not always possible if our staff are busy on our live chat service or answering emails. We respond very quickly to emails and instantly to Live chats when in operation.
Therefore, if you call without success please do try one of the other methods mentioned above.
Thank you for your understanding.
You can write to us at / send your prescription to:
- Suite 1
- First Floor
- Mitchell House
- Brook Avenue
- Warsash
- Southampton
- SO31 9HP
(please email us before returning any items to this address,thank you)
