Contact us
Whether you have a question, suggestion, or just want to say hello, we're here to assist you in any way we can. Speak to one of the Glasses2You team today for order enquiries, help ordering, or for more about our glasses.
Your answers could be just a few clicks away
If you have any questions about our frames, the order process, or anything else, you might be able to find the answer you are looking for on our site. Just visit our help section where you can find our most commonly asked questions including information regarding returns & exchanges. If you still need help, you can find our contact details below.
For all enquiries
Our customer service team is available between 9am-5pm Monday to Friday. Within this time we aim to answer all emails within one hour.
Email: help@glasses2you.co.uk
Call: 01489 572 340
Address
- Glasses2you Ltd
- 48 Botley Road
- Park Gate
- Southampton
- SO31 1BB
For returns, please email us first before returning any frame at help@glasses2you.co.uk.
Finding Your Frames
If you're ready to find your perfct par of glasses, head over to our frames section to browse through thousands of frames in our online selection. Don't forgett to try before you buy with our virtual mirror.
Popular pages
Find some of our most helpful pages below:
Tracking your order:
Tracking an order you have made is easy, find out more about deliveries and tracking on our tracking page.
Understanding your prescription:
Prescriptions can be confusing, head to our prescription guide to find out everything you need to know about your prescription and what is says about your eyes.
Virtual mirror:
Our virtual mirror is the best way to try on all of our frames to see how they look on you, find out more on our Virtual Mirror page.
Providing your prescription:
We require your prescription when buying prescription glasses, find out more about how to upload your prescription during checkout.
