Our policy is simple! In the unlikely event that you do not like the fantastic glasses that you order from us, we will exchange them for a more suitable pair from our high quality budget busting range of frames. for full information on returns and exchanges (click here):
Because glasses are custom made to your prescription, delivery of your goods normally takes between three and ten days depending on the complexity of your order. Rest assurred that we do our very best to get your order to you as quickly as possible.
Our normal delivery charge for handling and 1st class post is £3.45 for deliveries to the UK and Europe and £6.45 to the rest of the World.