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Tracking Your order

Once you have placed your order, you will receive a couple of emails from us. One will confirm your order and another will give you details of an account automatically created to help you track your order and to store your order details.

Logging in to your account by clicking the 'Login' link just above the Glasses2you logo at the top of the page will allow you to see the progress of your glasses. Just click on the 'Your Order History' tab to see the status of your order.

There are 3 stages:

Job in progress - This means that your glasses are in production. Please remember that glasses are NOT a pick off the shelp product. They are a bespoke item and therefore take a little time. The more complicated the order, the longer it takes. Our labs aim to have a job finished between 1 and 5 days depending on complexity.

Left Lab - This means that your job is now making it's way to our distribution centre ready for posting to you

Shipped
- Your item has now been dispatched by 1st Class Royal Mail. Once posted, you should receive your item the next day. However, on some occasions, Royal Mail take longer. Unfortunately, there is nothing we can do about this.

 

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