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Contact our friendly team at glasses2you

Most of your enquiries can be answered by visiting our frequently asked questions (FAQ's)

You can speak to us via Live Chat: Mon - Friday:  09:00 - 17:00

                                                                               

Our company addresses:


If you wish to write to us,  please contact us at our head office in Southampton: For returns please email us first before returning any frame:
Glasses2you Ltd
Suite 1
First Floor
Mitchell House
Brook Avenue
Warsash
Southampton
SO31 9HP
customerservices@glasses2you.co.uk

E-mail help:

General enquiries

customerservices@glasses2you.co.uk   (please email us before posting anything back to us)

Chasing an order

orders@glasses2you.co.uk

Please check your order confirmation email for lead times as we cannot chase orders that have been in progress for less than 5 working days - Thank you

Help with understanding your prescription

prescription@glasses2you.co.uk

When sending in a copy of your prescription for use with your order please email rx@glasses2you.co.uk

Please remember to include your order number so we can easily tie the two together

Website related enquiries

webteam@glasses2you.co.uk

Returns

Please email customerservices@glasses2you.co.uk

Call us:

Please NOTE: Our low prices do not afford us the luxury of having a big admin team. We try our best to answer the phone but that's not always possible if our staff are busy on our live chat service or answering emails. We respond very quickly to emails and instantly to Live chats when in operation.

Therefore, if you call without success please do try one of the other methods mentioned above.

Thank you for your understanding.

If you do need to call: 01489 572340

You can write to us at / send your prescription to:

Suite 1
First Floor
Mitchell House
Brook Avenue
Warsash
Southampton
SO31 9HP      (please email us before returning any items to this address,thank you)

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Free delivery within the UK and Europe
Cheap prescription sunglasses
Reglaze service
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